OVERVIEW
Welcome to VitaMels. The terms “we”, “us” and “our” refer to VitaMels. VitaMels operates this store and website, including all related information, content, features, tools, products and services (the “Services”).
Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our Services to you. These Terms of Service explain your rights and responsibilities when accessing, browsing or purchasing through our store.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have provided permission for any minor dependents to use the Services through devices or accounts you control.
You agree to provide accurate, current and complete information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account. Accounts may not be transferred, sold or assigned without our permission.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display and describe our products accurately. However, product packaging, colours, labels, appearance and other visual details may vary from images displayed on your device.
Our products, including 1000mg Magnesium Complex Capsules, are dietary supplements and are not intended to diagnose, treat, cure or prevent any disease. Product information provided through our Services is for general informational purposes and is not a substitute for professional medical advice.
You should review all product directions, ingredient information, warnings and labels before use. Consult an appropriate healthcare professional before using dietary supplements if you are pregnant, nursing, taking medication, have a medical condition or have questions about whether a product is suitable for you.
We may update product descriptions, packaging, availability or specifications from time to time and reserve the right to discontinue products or limit quantities where permitted by law.
SECTION 3 – ORDERS
Placing an order through our Services constitutes an offer to purchase. VitaMels reserves the right to accept, decline or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory issues or payment problems.
An order is considered accepted once payment has been successfully processed and an order confirmation has been issued. Purchases are also subject to our Refund Policy.
Products purchased through VitaMels are intended for personal or household use unless otherwise agreed. You may not purchase products for unauthorized resale or commercial distribution.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions may change without notice. Applicable taxes, shipping charges, customs duties or import fees may be added where relevant and unless otherwise stated.
You agree to provide current, complete and accurate billing and payment information and confirm that you are authorized to use the payment method provided.
We reserve the right to correct pricing or billing errors and, where necessary, cancel affected orders and provide an appropriate refund.
SECTION 5 – SHIPPING AND DELIVERY
Delivery dates and timeframes provided through our Services are estimates and are not guaranteed. Delivery may be affected by carriers, customs processing, weather, seasonal demand or other circumstances outside our reasonable control.
Responsibility for lost, damaged or delayed shipments will be handled in accordance with applicable consumer laws and our Shipping and Refund Policies.
SECTION 6 – INTELLECTUAL PROPERTY
Unless otherwise stated, all content available through our Services — including the VitaMels name, branding, trademarks, text, graphics, images, designs, logos and website content — is owned by or licensed to VitaMels and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, sell or commercially exploit our content without prior written permission. All rights are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not control or monitor. These tools may be provided “as is” and “as available” without warranties or endorsements from VitaMels.
Your use of optional third-party tools is at your own discretion and may also be subject to the terms and policies of the applicable third-party provider.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to websites, applications or services operated by third parties. VitaMels is not responsible for the content, accuracy, privacy practices, security or availability of third-party services.
We encourage you to review the policies and terms of any third-party website before interacting with it or providing personal information.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our ecommerce store is powered by Shopify. However, products purchased through our store are purchased directly from VitaMels. Shopify provides the technology used to operate the storefront but is not the seller of VitaMels products.
SECTION 10 – PRIVACY POLICY
Personal information collected through our Services is handled in accordance with our Privacy Policy and may also be processed by Shopify and other service providers as described in their applicable privacy policies.
SECTION 11 – FEEDBACK
If you voluntarily submit ideas, suggestions, reviews, feedback or other content to VitaMels, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish and display that content where reasonably necessary for our business and Services, subject to applicable law.
SECTION 12 – ERRORS AND OMISSIONS
Information on our Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping or other information.
We reserve the right to correct errors, update information or cancel affected orders where permitted by law.
SECTION 13 – PROHIBITED USES
You may not use our Services for unlawful, fraudulent, abusive, harmful or malicious purposes, or in any way that infringes the rights of VitaMels or another person.
You must not attempt to interfere with the security, operation, availability or functionality of our website or Services.
SECTION 14 – TERMINATION
We may suspend or terminate access to our Services where reasonably necessary, including where these Terms are violated or our Services are used unlawfully or abusively.
Any provisions that by their nature should continue after termination will remain in effect.
SECTION 15 – DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR RIGHTS OR GUARANTEES THAT CANNOT LEGALLY BE EXCLUDED, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ADDITIONAL WARRANTIES OF ANY KIND.
NOTHING IN THESE TERMS IS INTENDED TO EXCLUDE, RESTRICT OR MODIFY ANY GUARANTEE, WARRANTY, RIGHT OR REMEDY THAT CANNOT LAWFULLY BE EXCLUDED UNDER APPLICABLE CONSUMER PROTECTION LAW.
SECTION 16 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, VITAMELS, SHOPIFY AND THEIR RESPECTIVE AFFILIATES, EMPLOYEES, CONTRACTORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS ARISING FROM YOUR USE OF THE SERVICES.
THIS SECTION DOES NOT LIMIT LIABILITY OR CONSUMER RIGHTS THAT CANNOT LEGALLY BE EXCLUDED OR LIMITED.
SECTION 17 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless VitaMels, Shopify and their respective affiliates from claims, losses or expenses arising from your unlawful use of the Services or material breach of these Terms.
SECTION 18 – SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms, together with any policies referenced within them, constitute the agreement between you and VitaMels regarding your use of the Services.
A failure by VitaMels to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
SECTION 20 – ASSIGNMENT
We may assign or transfer our rights and obligations under these Terms as part of a legitimate business transaction or restructuring where permitted by law. You may not assign your rights or obligations under these Terms without our prior permission.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws applicable to the jurisdiction in which VitaMels operates, subject to any mandatory consumer protection laws that apply in your place of residence.
SECTION 22 – HEADINGS
Section headings are included for convenience and readability only and do not affect the interpretation of these Terms.
SECTION 23 – CHANGES TO TERMS
We may update these Terms of Service from time to time to reflect changes to our Services, business practices or legal requirements. The latest version will be made available on this page.
Your continued use of the Services after updated Terms take effect constitutes acceptance of those changes to the extent permitted by applicable law.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms of Service should be submitted through the Contact option available on the VitaMels website.